Customer care

SHIPPING

Standard Processing time for all orders is 2 business days. If your order is placed before 2pm Central standard time, it will be processed the same day. Business days are Monday-Friday excluding weekends & holidays.

For prom, pageant, and all other special occasion dresses

Standard shipping including processing time is 8-10 business days and is also depending on availability. ​

Expedited shipping is available. Please call (832) 437-6967 to get rates.

We only accept orders from and ship to within the US including Puerto Rico, Hawaii and Alaska.

All orders will have a confirmation email stating that we have processed your order and a second email with a order tracking number when the items are shipped from our store.

 

RETURNS & REFUNDS

We hope that our customers love their dresses

But for whatever reason you are unsatisfied with your dress we now accept returns:

All refunds must be issued back to the credit card that was used. No cash refunds will be given.

All returns will be accessed a $35.00 re-stock fee 

We will gladly accept returns if you call us within 2 days of receiving the dress and get a

Return Authorization Number. (RA#)

If your item is damaged, please call (832) 437-6967 within 24 hours of receiving the item for a RA # so we can get you a replacement dress immediately.

The dress must be returned unworn and in original packaging and with all tags. If the dress returned has been worn or has no tags and has no RA # we will issue an in-store credit minus a $35.00 re-stock fee 

We value our customers and want your experience to a fabulous one.

Our Guarantee!! WE inspect all dresses from our designers, we inspect the dress to be sure it is exactly as ordered and free from defects. If defects are found, we will contact the designer for a replacement. Before it gets to you! If a defect makes it past our inspection processes, it can be returned for replacement or refund. If the dress is somehow damaged during shipment, we will get you a replacement dress shipped with expedited shipping at our expense. ​

Privacy & Security Notice

This privacy notice applies solely to information collected by this web site. We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone. We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order. We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline to further reduce security risks, all payments are processed through pay pal. We never receive your payment info via email and all phone and fax orders are done through an encrypted server that is purged daily once your order is processed and completed. If you feel that we are not abiding by this privacy policy,

you should contact us immediately via telephone at (832) 437-6967

Shop with confidence for the latest in Prom Dresses, Homecoming dresses, Party dresses, Special event dresses, Formal dresses, Pageant dresses,  Quince dresses and more. Find that perfect  Dress for that perfect night.